Pause until still not working properly

[#1]

Hi guys,

I´m almost giving up... LOL

I´ve tried many times to set up a "Pause Until", but it has not worked yet. It has to delay a date up to Due Date, then it sends a Assign Flexi Task to helpdesk "Complete" or "Delay".

The following pictures below are how they are set up right here... "Data Retirada" is Due Date in English and "Data" is Date.

Is everything look right ??

Anyone to help, please ?

Thank you !

Juliano

[burkslm]

I see so many people have problems with the Pause Until. If it were me, I'd schedule a workflow that ran daily that would compare your dates and do what you need to do based on the result.

[#3]

Hi Burkslm,

Thank you for your reply !

But, don´t ask hard question... LOL .. I have been working with Sharepoint for 3 weeks... I know practically nothing.. Just learned how to create a list with columns and create a simple workflow on Nintex tool.

If you don´t mind explaing me how to do it, I would thank you so much !!

Thank you very much !

Juliano

[burkslm]

I completely understand. There are some helpful links on the site that gives screenshots. Here is how to create a SharePoint list:

https://community.nintex.com/docs/DOC-1021

Some of this documentation is for 2013. Which version do you have? I have 2010.

[burkslm]

To create a Scheduled Site Workflow...in your site, click on Site Actions->Nintex Workflow->Create Site Workflow. In this workflow, you will do you actions for checking current date with your due dates and any actions that need to be done after that. Save and publish it. This workflow will only be scheduled it will not be run automatically.

Next go to Site Actions->Nintex Workflow->Schedule Site Workflow. Click on Add Schedule. Pick the workflow you just created and modify the settings. To test it run it in like 10 min or something so you can see how it works. When it works, make it run everyday once a day sometime after midnight and before users come in.

[#6]

Hi Burkslm !

Thanks for your help..

I have SP 2010.

[#7]

Hi Bukrslm.

Thank you for being patient with me...

I have created the site workflow, however which action I use on my another workflow before the Flexi Task ??

Have a look at picture..

And also have a look on the site workflow you asked to create... Is it right ?

Thank you very much !

Juliano

[burkslm]

Your site workflow should be querying  your list for Due Date = Current Date. Do your loop or for each. What happened to you action you named 'Concluded Item? Is it needed? The rest appears to be correct. Don't be afraid to test it. Just make the email notifications go to you.

[eharris04]

One thing to be sure with the query list action. Check that your dates are formatted the same so that you are getting the query correct.  I ran into this last week and took 2 days to figure out some issues.  I'm working on a blog about it, but the date formats were an interesting issue.