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Nintex Newbie

O365 Nintex Renewal Question

Hi All,

Good Day!!

Production Tenant:

We recently renewed our Nintex O365 workflow and Form license but when we try to add the App in our SharePoint (Apps you can add) site, we could see only the Nintex Workflow Application. we could not see the Nintex Form Application but we could see both the app's in sharepoint store with free trial version.

Development tenant:

We could not see the both Apps in Devleopment tenant.

Any one please give your suggestion.

Thanks in Advance.

Regards,

Muthu

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2 Replies
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Nintex Newbie

Re: O365 Nintex Renewal Question

Hi ... Although I've been using Nintex Workflow 2013/2016 for the most part, I have run into issues like this as well. The last time it was a licensing issue and there was something on the Nintex end set incorrectly. But, I think Nintex Support will be able to identify the cause and if it is actually a licensing issue get it set. I took a quick look in the Home - Nintex Knowledge Base, and found a few licensing issues but not your exact issue. You can file a support request here: Submit a Support Case - Nintex Knowledge Base. And I'd be curious to hear the resolution of your issue if you get a chance to share it! Thanks, Matt

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Automation Master
Automation Master

Re: O365 Nintex Renewal Question

Hi ‌ - Did Matt's advice help you? Did you get a resolution?

Cheers,

Rhia

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