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cvuppala
Nintex Newbie

Nintex workflow engine sending two notifications

Here is my actual workflow set up.

I have two workflows acting on the same document library:

Workflow 1

1) starts when an item is created and message is sent out to the user that an item is created.

Workflow 2

2) starts with a condition, where if the document in the root of the library is updated and sends an email that a document is updated.

since these are two workflows acting on the same library, is this the reason why Nintex is sending two emails? please help!!

Thanks,

Labels: (2)
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7 Replies
pfudala
Nintex Newbie

Re: Nintex workflow engine sending two notifications

Hi,

Do you have to fill properties of the document after uploading it?

I mean, once you've upload the document, first mail is sent. And if you saved properties prompted after the document was uploaded, it will process an update and then, will send the second mail.

Does i correspond to your case?

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cvuppala
Nintex Newbie

Re: Nintex workflow engine sending two notifications

Hi Pierre,

No. I don't have any properties to fill out.

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Automation Master
Automation Master

Re: Nintex workflow engine sending two notifications

Please check the workflow history of your library item and see if both workflows have been running. If so, it's normal you get two mails.

Or do you get the same mail twice?

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Not applicable

Re: Nintex workflow engine sending two notifications

Hi, Chaithanya Vuppala​! I'lll be deleting the other instance of this same question.  There aren't responses to that one anyway. Thanks!

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cvuppala
Nintex Newbie

Re: Nintex workflow engine sending two notifications

I resolved this by myself by modifying the workflow logic.

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cvuppala
Nintex Newbie

Re: Nintex workflow engine sending two notifications

I get the same email twice.

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r0ot5
Nintex Newbie

Re: Nintex workflow engine sending two notifications

How did you resolved your duplicate email issue, I'm currently stuck and cannot get a single email sent.

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