We have customized a list form using Nintex form with simple branding. Like, logo, enterprise color themes for lables and fields etc.
Nintex form look fine when users create new item, edit or display item. When the same form is printed, Logo (image) is missing, and this is the only image in the form.
Have you faced this type of issue before? We are unable to find the root cause of this issue after doing some basic tests.
Your suggestion and inputs are highly appreciated. Thanks!
What kind of browser did you use? Same result with several browsers?
With IE, did you try to modify the "Page setup" and enabled the check box "Print background Colors ans Images"?
Thanks for your response!
We developed this solution for SharePoint 2010 so customer is using IE browser, version vary from IE 8 to IE 11.
As mentioned in your response, we verified, the setting is already enabled. We are facing more issues in the IE browser.
Option of using other browser is out of discussion since IE is their main browser for all end users.
Another browser was here only for check if the issue was present too.
If the problem is already here, is the picture has been published in major version (in case of versioning), is the problem here with all user, and what is the format of the picture ?