Duplicate Task Assignment emails

  • 15 August 2013
  • 3 replies
  • 8 views

Badge +4

I have a Sharepoint WF Integration client where I create a Sharepoint task when an item is added to a list.  I also send a notification to the author of the item.  I have the k2hostserver.config set to use a different drop folder for the mail client so that real users do not get emails.  I have two issues:


1. I am receiving two email notifications - both exactly the same generic email coming from K2...the "you have been assigned a task" notification.


2. One of the emails is going to the drop folder and one of the emails is coming to the Outlook Inbox.  So maybe some other process besides the K2Host server is also sending an email?  I have notifications for the Sharepoint task turned off.


Open to ideas, thank you!


3 replies

Userlevel 4
Badge +14

What
version of K2 are you running? I guess either 4.6.5 or 4.6.6. I think this is
happening because you have EWS and SMTP registered in the
HostServer.exe.config.


Remove
one of these.



Change:

<catalogs>

<add path="SmartActions" />

<add path="SmartActionsEWS" />

<add path="SmartActionsSMTP" />

</catalogs>

To

<catalogs>

<add path="SmartActions" />

<add path="SmartActionsEWS" />

</catalogs>



Depending on what you configured for either EWS or SMTP.


HTH


 


Vernon

Badge +4

Ok, that seemed to work.  Excuse me for being new.  But if I remove the EWS, will I still be able to create Exchange calendar/task entries?  I guess want I want is:


Development: create calendar/tasks with EWS but send emails to a folder with SMTP settings in config


Production: create calendar/tasks with EWS and send emails with EWS or SMTP


Do the setting in this post affect that behavior?

Badge +6

yes, you will still be able to create calendar entries

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