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Multiple users task

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Hello everyone,

 

 

     I would like to have a task which ask some people if they approve or not a document. (I want that each person answer the task).

I tried every Nintex task action but no option let every person answer the question. (The action stop the remaining tasks ).

 

 

 

I'm not sure if that understandable ?

Thank's in advance

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Automation Master
Automation Master

Re: Multiple users task

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Hi,

All User Interaction actions contain option so that everyone can respond. Use Request Approval action and select Approval option as "All must approve".
If using Assign to do task, then use Task option as "All must respond".

If these are not working, please specify your environment details, version etc.

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Re: Multiple users task

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In your case, if one person in my list use the answer "not approve". All remaining task will be terminated.

So I can't know if it's just one person who doesn't approve or more

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Automation Master
Automation Master

Re: Multiple users task

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No, this is not the way this action would work. If one person rejects the document, all others have to repond as well.

The tasks will not be terminated if you select the option of "All must approve/respond". We are missing something here, can you post the screen shot of your workflow and the Task action?

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Re: Multiple users task

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I create a new task to be sure there are no bad settings. (I'm sorry the Platform is in french)

Capture3.PNG

When I run the workflow create two tasks :

Capture.PNG

When I reject the first one, both are terminated :

Capture2.PNG

As you can see the second, you don't have the "archived %"

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Automation Master
Automation Master

Re: Multiple users task

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Click on that task which does not have 100% and complete it. Does the Status on that task say "Completed" and Outcome is "Not Required"? If it does not, then it is still pending for that user to complete.

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Re: Multiple users task

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Capture.PNG

When I click on the other one, I can't complete it.

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Automation Master
Automation Master

Re: Multiple users task

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Are you logged in as the user that has been assigned this task? Sorry i dont understand french (iterally ).

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Re: Multiple users task

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Yes I answered the first one with Titanium1 and I tried to answered the second one with the system account.

No problem

I'm not sure my English is prefect

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Automation Master
Automation Master

Re: Multiple users task

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Interesting. Can you modify the Task list view and see the values in the Outcome and Status columns? What do they say for the task that you are unable to complete.

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