My workflow has three possible outcomes: reject, approve, and not applicable, as shown in the image.
If the first level approver chooses Not Applicable, the workflow is supposed to go to the second level approver. In other words, both Approve and Not Applicable are supposed to go to the second level approver. The arrow shows the desired direction of flow.
The only difference is that the Approve keeps a record that the manager approved and the Not Applicable doesn’t record that manager’s approval.
Later on, there might be some list items updated differently; but even then they should go to the same second level approver.
Looking at the image, I could add the second level approver again below Not Applicable; but then later I will need to add more approvers who also have Not Applicable options.
Please advise.
Best answer by cassymfreeman
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