Multiple Emails Sent Out - Only When Triggered From Another Workflow

[rhia]

Hey folks:

Having an issue. I have a state machine that triggers other workflows as required. In this case:

• my Manager Entry workflow has one notification that goes out within it. If I run that workflow on its own, it works as expected - 1 email goes out.
• If it runs when triggered by the State Machine, it sends out 4 emails instead and I can see 4 instances of the "Waiting on Modified By", for example -- even though only one instance of the workflow has been triggered.

Thoughts? I have already rebuilt the email notification itself, and the State Machine's "Start Workflow" is the standard action... nothing fancy.

Thanks for any help you can offer. Driving me nuts.

[chaitra_b_c]

Can you please share the workflow configurations? It will help understand.

[cassymfreeman]

yes can we see?  are you sure you're state machine isn't looping with a missing "change state" action?

[emha · Accepted solution]

place a pause action at the very beginning of the workflow, it should help.

[praios81]

Just faced the same situation and remembered "wait, didn't I see a question about this today's morning"?

My state machine starts a workflow and waits for its completion. The started workflow calculates some stuff and sends an email to a single recipient. No looping, no groups.

The person addressed in the email is getting the same email 4 times.

[rhia]

100% sure - this is a SUPER simple workflow. Will post a screenshot.

[rhia]

To those requesting screenshots:

"User Manager" is a Person field, it is one person.

[rhia]

Okay, sorry it's happening to you - but also - glad to see it's not just me!

Nintex Support‌ Frank Field‌ This smells like a bug...

Opened a ticket, case # 00145703

[rhia]

I'll give this a shot, ‌ - will let you know if it helps!

[rickbakker]

Hi ‌!

What happens when you publish the workflow under a different name and remove the 'old' one?

Cheers,

Rick