Code Fix: High memory usage during and after running a sync via the SyncEngine
KB003309
PRODUCTK2 Five 5.2
K2 Five (5.2) May 2019 Cumulative Update
K2 Five (5.2) May 2019 Cumulative Update Fix Pack 10
Issue Description
When you run a sync via the SyncEngine, memory usage becomes high and stays high after the sync.
Resolution
- Ensure you have K2 Five (5.2) installed.
- Download and install the K2 Five (5.2) May 2019 Cumulative Update from K2 Partner and Customer Portal.
- Download the K2 Five (5.2) May 2019 Cumulative Update FP10 from K2 Partner and Customer Portal.
- Install the K2 Five (5.2) May 2019 Cumulative Update FP10 to apply the fix.
- It is recommended to refresh the browser cache.
Considerations
The fix will help the server to release some of the memory usage after a sync completes. Customers can expect to see about 15% less memory usage from a sync.
