How to get the out of office status of the user from his mailbox into the workflow process, so that i should not send the (escalate emails) further mails to the same person which makes his mailbox to get spammed.
+10
Just to clarify. If someone sets an out of office in regular outlook fashion, and gets a task notification from K2, thus replies back with an Out of office notification. You want this notification email to affect the process and change the task assignment. Is this correct?
+4
Yes Chrisg u are exactly correct. once the notification mail arrives from the out of office user mailbox. i need to stop sending the further mails and have to delegate the same mail to the other user ..
Thanks inadvance:)
Regards
Prajwal DS
+6
Hi Prajwal,
The first requirement here is to get the Out of Office status of a user. You can get that info using various methods (EWS Managed API, .net code, third party software etc) Once you have the status (true/false), your destination set has to be dynamic.
you need to store the users in a table or SP list(two columns: username, OOF) and create a smartobject for it. Based on the OOF status, set the OOF column accordingly. Then use the smartobject "get list" methof and set filters to retun only the users who has OOF=false.
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