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hema2930
Nintex Newbie

Lazy approval email comes but Workflow still is in pending

Hi All,

We are using lazy approval in request for approval control. when task is assigned to a person he gets an email and he will respond to it . email goes successfully but task will be in pending state. 

Please suggest how to resolve this.

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Automation Master
Automation Master

Re: Lazy approval email comes but Workflow still is in pending

do you see the lazy approval response in the workflow history?

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hema2930
Nintex Newbie

Re: Lazy approval email comes but Workflow still is in pending

Yes i see the response.

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Automation Master
Automation Master

Re: Lazy approval email comes but Workflow still is in pending

and you do not get a response not recognised email back?

can I see some screenshots please?

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