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Workflow Hero

Lazy Approval is intermittent

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I have been getting complaints about Lazy Approval not working. So I submitted forms on the same list from desktop and mobile, and approved them via email from desktop and mobile. Each time on several tests, they completed. Finally today I saw one fail as I was testing with other users.

I do not see any issues with permissions. The user even completed one that went through, and then on a 2nd one the approval email was captured by the task, but the workflow "Failed." 

Any ideas as to what could be happening??

NOTE: These outcomes are from the same list, same inputs, same user. 

Error:

Successful:

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Workflow Hero

Re: Lazy Approval is intermittent

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Workflow Hero

Re: Lazy Approval is intermittent

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I'm positive this was related to improper load balancing of drop folder... i have not received any complaints since modifying the configuration in Central Admin

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