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Community Manager

Re: Item attachments missing on Nintex forms

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Great anewer Rebecca.  Simple things often helps.

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sjnbham
Nintex Newbie

Re: Item attachments missing on Nintex forms

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Thanks so much Rebecca!

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Not applicable

Re: Item attachments missing on Nintex forms

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Thanks Rebecca Zey​  This solved my problem!

Thanks for your reply Eric, I was looking into it when I spotted rebeccas answer!

Karen

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lynn_dearing
Nintex Newbie

Re: Item attachments missing on Nintex forms

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I have one attachment control on a Nintex form. It allows a user to attach a file and save the form. When you open the form the first time after adding an attachment, the attachment shows inside the form and you can click the name of the attachment and open it.  However, the next time you save and close and then reopen the item, that attachment is gone! (Yes, I do have the attachment control set as Yes on the Default control, and I do have attachments enabled on the list and I do have an attachments column.)  In the list view, the attachments column shows the paper clip icon indicating that the items do have attachments – they just don’t show up anymore inside the form.  I don't know how to find my attachments. I am not looking to have to do any special code - I just want the attachments to show on the form like they should.

Can this be fixed?

Thanks.

The attachment shows in the form after it is attached and the item is reopened once...

The attachment is missing in the form after the second time the item is reopened!!

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thomas_xu
Nintex Newbie

Re: Item attachments missing on Nintex forms

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Hi ‌ , I remember experiencing the same issue when using Microsoft Edge. Just to rule out the compatibility issue with browser. Is this issue happening in all browsers ? (IE, Chrome, Firefox etc)

I would also try creating a very vanilla Nintex form on a new list and see if the same issue persists. If it works on a different form then we will know its something from this form that is causing the issue. (eg rules, javascript etc)

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lynn_dearing
Nintex Newbie

Re: Item attachments missing on Nintex forms

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Hello Thomas,

Thank you so much for replying to my post. I tried your suggestion to test in both browsers (I have Internet Explorer and Chrome) and it happened in both browsers. Then I tried creating a new plain list with a new form and it worked fine. So as you predicted, yes it’s just something strange with my current form. I’m new and still learning everything from scratch. My form is already in production with employees using it daily. So I’m going to copy it to a test server and see if I can rebuild a new one from scratch and see where I went wrong. ☺ Thank you so much for your help!!

Lynn Chastain Dearing, CSCP

Training & Development Specialist

McKee Foods Corporation

(423) 238-7111 Ext. 22344

Lynn.Dearing@McKee.com<mailto:Lynn.Dearing@McKee.com>

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fishert
Nintex Newbie

Re: Item attachments missing on Nintex forms

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almost two years after your post and I am seeing this exact issue.  Was there ever a resolution??

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