k2 designer smartforms going to infinite loop


Badge +1

k2 Blackpearl designer smartforms going to infinite  loop, while loading the page from designer / Runtime Time URL  progress image loader rotating

 

 

 

 


11130i3329B53111960C95.png

3 replies

Userlevel 5
Badge +16

hi,

 

what if you run it as runtime(newtab), do you get the same problem?

Userlevel 5
Badge +18

Some troubleshoot steps:


 


1.  Enable host server "all" logging (http://help.k2.com/kb000298), reproduce the error and examine the logs to see if any error is logged.   Check a few line up as to what the K2 blackpearl service is attempting to do before this behavior/error occurs; perhaps it is attempting to load a smartobject that is not valid, bad data etc.  Perhaps test the smartobject/method in the Smartobject Service Tester to see if it also error or not.


 


2.  Edit/Run each of the views in this form, does one of the view also result in this loading behavior?  If you can identify a view, what is it doing?  What Smartobject does it use?  Do the smartobjects execute successfully in the Smartobject Service Tester tool?

Badge +1
I am getting same error for Designtime and Runtime.
 
Regards,
Murthaza

Reply