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Workflow Hero

How to prevent user from creating a new item

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Hello guys,

I'm working on a Suggestions & Complain service.

In the complain service, I need each user to submit only one complain. User Can not submit another complain until the status of his first one get solved. Our workflow will be based on request status. 

Any suggestion ??

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Workflow Hero

Re: How to prevent user from creating a new item

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Hi Badeear‌,

You could add a formatting rule to the Submit button, where you use the Lookup inline function to check the Status field for the current user. If Status is not (IsNullOrEmpty or Completed), the button is disabled; here IsNullOrEmpty would mean no previous submission was found.

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Workflow Hero

Re: How to prevent user from creating a new item

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‌ did the suggestion above resolve your issue?

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Workflow Hero

Re: How to prevent user from creating a new item

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it was good idea but it didn't work, but I made a way to solved it in workflow and it worked.

Thank you guys 

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