How to prevent user from creating a new item

[badeeanashar]

Hello guys,

I'm working on a Suggestions & Complain service.

In the complain service, I need each user to submit only one complain. User Can not submit another complain until the status of his first one get solved. Our workflow will be based on request status. 

Any suggestion ??

[jpmhuls]

Hi Badeear‌,

You could add a formatting rule to the Submit button, where you use the Lookup inline function to check the Status field for the current user. If Status is not (IsNullOrEmpty or Completed), the button is disabled; here IsNullOrEmpty would mean no previous submission was found.

[cassymfreeman]

‌ did the suggestion above resolve your issue?

[badeeanashar · Accepted solution]

it was good idea but it didn't work, but I made a way to solved it in workflow and it worked.

Thank you guys