Error when approving / accessing SharePoint Nintex Form

  • 9 April 2020
  • 1 reply
  • 297 views

Badge +1

Hi Nintex Fam,

 

Just want to ask if you encounter this error message when accessing / approving a Nintex Form?

I can access the SharePoint site, but when I go to a list item's Nintex Form to approve it, an error is thrown saying: "Something went wrong. We're sorry. There is a problem loading the license"

See attached screenshot of the error. This is being accessed using a tablet.

Please help me about this.7248i06A36A145B29BCDD.png


1 reply

Userlevel 6
Badge +22
Hi,

I have seen this on PC but not on a tablet.
Is it a Windows Tablet by any chance?
If it is, use Chrome or Firefox to open the New Responsive Form in Windows 7 or Windows 8.
The New Responsive Form does not support IE 11 for an Operating System older than Windows 10.

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