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Nintex Newbie

Help with a comment feedback loop

Howdy!

I'm trying to design a workflow that would allow an approver to Approve, Decline, and request more information.

I'm currently using a State machine containing a Flexi task within a Flexi task to accomplish this

State Machine:
Task 1: Approve
            Decline
            Request more information (requires comment and then begins Task 2)

Task 2: Confirm decision
             Challenge decision (requires comment and then changes the state to go back to the beginning of Task 1).

Is there a way to have the comment from Challenge decision in Task 2 show up in the notification in Task 1?



I'm able to get comment information from the Approver to show up for the requestor informing them that more information is needed and showing the approver's comments

Is there a good way to have the requestor reply back and have that information 


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Automation Master
Automation Master

Re: Help with a comment feedback loop

there is a 'Last approver comments' common reference variable.

so after the Task2 is responded you can take the comments from there and use it in follow up Task1

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Nintex Newbie

Re: Help with a comment feedback loop

Hi emha,

Apologies, I'm not seeing a Last approver comments reference to add to the task notification. Am I looking in the correct location?


Annotation 2019-07-19 084820.png


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Automation Master
Automation Master

Re: Help with a comment feedback loop

ah, sorry - it should have been ALL approver comments. it should have been at the top of the list

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