How to keep an instance available?

  • 26 January 2015
  • 3 replies
  • 1 view

Userlevel 5
Badge +16

Hello Every body, I just need to know if it's possible to keep an instance available in the worklist!

 

I start my workflow using smartform, and the destination is a group of people, when someone open the instance from SharePoint worklist, the status of the instance becomes "Open", no one of the group can see it on their worklist except the one who opened it unless it's released.

 

  • My question is: can I keep it available so the other users in the group can see it? 

3 replies

Badge +8

This is the default behavior of K2 activities.  The idea is to prevent duplication of work: once a person opens the activity, it cannot be opened by someone else until the first person releases the activity.  If other people cannot open it, they can't do anything with it.

 

If you want to change this behavior, you need to change the activity to Plan per Destination.  See here for more info.

Userlevel 5
Badge +16

Then I need each user to take action to go on with the workflow, right? 

Userlevel 5
Badge +16

I figured out how to do it, your solution helped alot, Thank you!  

 

I had to edit the outcomes rules.

Reply