workflow running twice

  • 23 November 2017
  • 7 replies
  • 20 views

Badge +1

We have an issue with a workflow somehow running twice independently. Starting point is a parent workflow containing a loop to create several items in a related list. In that related list an approval workflow starts for each newly created item. Often this approval workflow runs twice which is evidenced by the following symptoms:

  • There is only 1 Flexi-Task in the workflow, but 2 identical items are created in the Workflow Tasks list
  • Update-item-actions are performed twice
  • Only one of the Flexi-Tasks can be completed, the other is not reachable

We checked the nintex-DB, if this workflow runs twice, because the GUI did not show a second workflow running on the list item. The nintex-DB show only one workflow running on that item in the “Administration Reports”.

Anyone with the same issue? Any suggestions to resolve the issue?


7 replies

Userlevel 5
Badge +14

Add wait for action with short period of time to wait  at the very beginning of the workflow that seems to run twice.

Badge +11

Can you please provide a screenshot of your workflow to help with troubleshooting?

Badge +1

our workflow looks like on the screenshot:

Userlevel 5
Badge +14

have you tried my suggestion from above?

Badge +1

we have tried to add a waiting action at several places in the workflow (at the start, before and within the approval,) without any improvements

Badge +1

as it turned out, it was the "commit pending changes" action within the approval loop. after removing that action we had no more issues

Userlevel 5
Badge +14

that's weird,t should not behave this way ...

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