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Workflow Hero

Form list lookup threshold?

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Hi

I have an issue with list lookup if the form is in Display mode.

The form contains some list lookups to another list. The lookup field is set to check a specific view in the source list and filter on a specific value to only return these data to the dropdown.The unfiltered view in the source list contains currently 700 items, the view displays all items at once. This is on-prem version.

The issue is that when opening a form item in View Mode, it is not always able to load the lookup data. For some seconds I see 'Loading...' then it stays blank. When changing to Edit mode it is working, the selections are loading fine.

I have found out that the issue starts appearing for items where the lookup needs to retrieve data beyond approx item#500 in the source list. For testing I've applied a filter to the source list view to get below 500 items, and this resolves the issue.

So, to me it looks as if there is a threshold for display mode? Is that something that can be changed? Or is there another way of working around this issue?

Thanks.

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Workflow Hero

Re: Form list lookup threshold?

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yes there are some internal limits, unfortunately they are not well documented.

in recent releases there were implemented some fixes in this regard.

so I would suggest to check release notes https://community.nintex.com/search.jspa?q=%22nintex+forms%22+AND+%22release+notes%22  and see whether some of newer versions do not address your problem.

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Workflow Hero

Re: Form list lookup threshold?

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Thanks for your feedback, Marian. I will in this case forward the issue to our support team to have them check the releases.

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