I'm running into two sticking points with Flexi Task management:
Am I missing anything? Or is Call Web Service my only salvation here?
Solved! Go to Solution.
You could create a variable to use in the Reminder/Escalation Days/Hours/Mins fields. Then calculate the correct number of days/hours/mins to wait based on the due date and store it in the variables before you create the task. Then configure the Flexi-Task to use those variables to determine when to send the reminder and do the escalation.
Here's another workaround I'm working on for a situation like this. This times the sending of the flexitask using a pause action, so the process timeline might be adjusted a bit using this.
(This screenshot is from a work in progress, so take it with a grain of salt.)