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Nintex Newbie

Error when approving / accessing SharePoint Nintex Form

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Hi Nintex Fam,

 

Just want to ask if you encounter this error message when accessing / approving a Nintex Form?

I can access the SharePoint site, but when I go to a list item's Nintex Form to approve it, an error is thrown saying: "Something went wrong. We're sorry. There is a problem loading the license"

See attached screenshot of the error. This is being accessed using a tablet.

Please help me about this.nfprob.png

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Nintex Employee
Nintex Employee

Re: Error when approving / accessing SharePoint Nintex Form

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Hi,

I have seen this on PC but not on a tablet.
Is it a Windows Tablet by any chance?
If it is, use Chrome or Firefox to open the New Responsive Form in Windows 7 or Windows 8.
The New Responsive Form does not support IE 11 for an Operating System older than Windows 10.

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