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marp
Nintex Newbie

Error when I click on Workflow

When I click on workflow I receive always a error message (see below). Does anybody know this issue?

Thanks in advance!

Timestamp                  Process                                     TID       Area                              Category                          EventID    Level         Message     Correlation
09/26/2016 07:54:04.50     w3wp.exe (WEBF2:0x1650)               0x391C    SharePoint Foundation             Logging Correlation Data          xmnv    Medium    Name=Request (GET:https://URL:443/sites/wf/binotification/_layouts/15/Workflow.aspx?ID=18&List=%7BB231EAAC-E5CE-4B93-8...)    b873a79d-6aa5-a046-7f76-09241bf7f20d
09/26/2016 07:54:04.50     w3wp.exe (WEBF2:0x1650)               0x391C    SharePoint Foundation             Authentication Authorization      agb9s    Medium    Non-OAuth request. IsAuthenticated=True, UserIdentityName=0#.w|DOMAIN\username, ClaimsCount=137    b873a79d-6aa5-a046-7f76-09241bf7f20d
09/26/2016 07:54:04.50     w3wp.exe (WEBF2:0x1650)               0x391C    SharePoint Foundation             Logging Correlation Data          xmnv    Medium    Site=/sites/wf    b873a79d-6aa5-a046-7f76-09241bf7f20d
09/26/2016 07:54:04.51     w3wp.exe (WEBF2:0x1650)               0x391C    SharePoint Foundation             Files                             aiv4w    Medium    Spent 0 ms to bind 25216 byte file stream    b873a79d-6aa5-a046-7f76-09241bf7f20d
09/26/2016 07:54:04.52     w3wp.exe (WEBF2:0x1650)               0x391C    SharePoint Foundation             Files                             ahjkm    Medium    Spent 0 ms to send 25216 byte file stream    b873a79d-6aa5-a046-7f76-09241bf7f20d
09/26/2016 07:54:04.55     w3wp.exe (WEBF2:0x1650)               0x391C    SharePoint Foundation             General                           g3qj    High    [Forced due to logging gap, cached @ 09/26/2016 07:54:04.52, Original Level: Verbose] url is in site    b873a79d-6aa5-a046-7f76-09241bf7f20d
09/26/2016 07:54:04.55     w3wp.exe (WEBF2:0x1650)               0x391C    SharePoint Foundation             General                           6t8b    High    [Forced due to logging gap, Original Level: Verbose] Looking up {0} site {1} in the farm {2}    b873a79d-6aa5-a046-7f76-09241bf7f20d
09/26/2016 07:54:04.59     w3wp.exe (WEBF2:0x1650)               0x391C    SharePoint Foundation             General                           8nca    Medium    Application error when access /_layouts/15/Workflow.aspx, Error=An existing connection was forcibly closed by the remote host   at System.Net.Sockets.NetworkStream.EndRead(IAsyncResult asyncResult)    b873a79d-6aa5-a046-7f76-09241bf7f20d
09/26/2016 07:54:04.59     w3wp.exe (WEBF2:0x1650)               0x391C    SharePoint Foundation             Runtime                           tkau    Unexpected    System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host    at System.Net.Sockets.NetworkStream.EndRead(IAsyncResult asyncResult)    b873a79d-6aa5-a046-7f76-09241bf7f20d
09/26/2016 07:54:04.59     w3wp.exe (WEBF2:0x1650)               0x391C    SharePoint Foundation             General                           ajlz0    High    Getting Error Message for Exception System.Web.HttpUnhandledException (0x80004005): Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> Microsoft.Workflow.Client.WorkflowCommunicationException: The underlying connection was closed: An unexpected error occurred on a send. Client ActivityId : b873a79d-6aa5-a046-7f76-09241bf7f20d. ---> System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a send. ---> System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host     at System.Net.Sockets.NetworkStream.EndRead(IAsyncResult asyncResult)     --- End of inner exc...    b873a79d-6aa5-a046-7f76-09241bf7f20d
09/26/2016 07:54:04.59*    w3wp.exe (WEBF2:0x1650)               0x391C    SharePoint Foundation             General                           ajlz0    High    ...eption stack trace ---     at System.Net.TlsStream.EndWrite(IAsyncResult asyncResult)     at System.Net.ConnectStream.WriteHeadersCallback(IAsyncResult ar)     --- End of inner exception stack trace ---     at Microsoft.Workflow.Common.AsyncResult.End[TAsyncResult](IAsyncResult result)     at Microsoft.Workflow.Client.HttpGetResponseAsyncResult`1.End(IAsyncResult result)     at Microsoft.Workflow.Client.ClientHelpers.SendRequest(HttpWebRequest request, T content)     --- End of inner exception stack trace ---     at Microsoft.Workflow.Client.ClientHelpers.SendRequest(HttpWebRequest request, T content)     at Microsoft.Workflow.Client.InstanceManager.GetInternal(Int32 skip, Int32 count, String workflowName, WorkflowInstanceStatus workflowStatus, IDictionary`2 activationMetadataFilter)...    b873a79d-6aa5-a046-7f76-09241bf7f20d
09/26/2016 07:54:04.59*    w3wp.exe (WEBF2:0x1650)               0x391C    SharePoint Foundation             General                           ajlz0    High    ...     at Microsoft.SharePoint.WorkflowServices.FabricWorkflowInstanceProvider.EnumerateByMonitoringParameter(Guid monitoringParameter, Int32 offset, Int32 count, Boolean checkPermissions, Nullable`1 secondaryMonitoringParameter)     at Microsoft.SharePoint.WorkflowServices.FabricWorkflowInstanceProvider.EnumerateInstancesForListItem(Guid listId, Int32 itemId, Int32 offset)     at Microsoft.SharePoint.WorkflowServices.FabricWorkflowInstanceProvider.EnumerateInstancesForListItem(Guid listId, Int32 itemId)     at Microsoft.SharePoint.WorkflowServices.ApplicationPages.WorkflowPageBase.ConstructStatusArraysWF4(ArrayList running, ArrayList completed, Boolean onlyMyWorkflows)     at Microsoft.SharePoint.WorkflowServices.ApplicationPages.WorkflowPage.ConstructStatusArrays()     at Microsoft.SharePo...    b873a79d-6aa5-a046-7f76-09241bf7f20d
09/26/2016 07:54:04.59*    w3wp.exe (WEBF2:0x1650)               0x391C    SharePoint Foundation             General                           ajlz0    High    ...int.WorkflowServices.ApplicationPages.WorkflowPage.OnLoad(EventArgs e)     at System.Web.UI.Control.LoadRecursive()     at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)     at System.Web.UI.Page.HandleError(Exception e)     at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)     at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)     at System.Web.UI.Page.ProcessRequest()     at System.Web.UI.Page.ProcessRequest(HttpContext context)     at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()     at System.Web.HttpApplication.ExecuteStep(IExecutio...    b873a79d-6aa5-a046-7f76-09241bf7f20d
09/26/2016 07:54:04.59*    w3wp.exe (WEBF2:0x1650)               0x391C    SharePoint Foundation             General                           ajlz0    High    ...nStep step, Boolean& completedSynchronously)    b873a79d-6aa5-a046-7f76-09241bf7f20d
09/26/2016 07:54:04.60     w3wp.exe (WEBF2:0x1650)               0x391C    SharePoint Foundation             General                           aat87    Monitorable        b873a79d-6aa5-a046-7f76-09241bf7f20d
09/26/2016 07:54:04.60     w3wp.exe (WEBF2:0x1650)               0x391C    SharePoint Foundation             Micro Trace                       uls4    Medium    Micro Trace Tags: 0 nasq,3 agb9s,93 8nca,0 tkau,0 ajlz0,0 aat87    b873a79d-6aa5-a046-7f76-09241bf7f20d
09/26/2016 07:54:04.60     w3wp.exe (WEBF2:0x1650)               0x391C    SharePoint Foundation             Monitoring                        b4ly    Medium    Leaving Monitored Scope (Request (GET:https://URL:443/sites/wf/binotification/_layouts/15/Workflow.aspx?ID=18&List=%7BB231EAAC-E5CE-4B93-8...)). Execution Time=100.0623    b873a79d-6aa5-a046-7f76-09241bf7f20d

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7 Replies
fccrous
Nintex Newbie

Re: Error when I click on Workflow

Hi Mario,

Have you tried purging the workflow history on this page?  I start getting these errors on the pages where the workflows go through a lot of steps or where there are many workflows running often.  It usually comes right after purging the workflow data (from central admin under Nintex workflow) 

Purging does wipe your workflow history for the selection parameters that you choose, so just apply your mind before doing this.  The workaround that I use it to click on View all site content, Site workflows and then pick the one I want to work with.

Kind regards,

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praios81
Nintex Newbie

Re: Error when I click on Workflow

Hi Mario,

does this happen with all workflows or just with a single workflow or instance?

Did you perform any update for Nintex or the underlying Database (server)?

Kind regards,

Enrico

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marp
Nintex Newbie

Re: Error when I click on Workflow

Thanks for the tip, but it did not solve the problem.

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marp
Nintex Newbie

Re: Error when I click on Workflow

The problem exist with all workflows. Yes, I updated the nintex workflow and form last weekend but the problem already exists before the update.My hope was that the issue is resolved by the update.

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praios81
Nintex Newbie

Re: Error when I click on Workflow

Its not my primary field of knowledge but it may be a problem with the permissions of your SharePoint web application service account. You should check if it has enough permissions to the Nintex Database.

To test this you could create a new web application, activate all Nintex services on it and check if workflows are running ok there. If so, I would check if the current web application's service account has the same privileges to the Nintex database.

Kind regards,

Enrico

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achilles_aditya
Nintex Newbie

Re: Error when I click on Workflow

Have you checked the event log or the log files for the error in SharePoint server? I guess it must be related to permission

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dan_stoll
Nintex Newbie

Re: Error when I click on Workflow

Hey ‌ where you able to get this sorted out ? 

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