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Error Viewing Workflow Status of an item

Good Morning,

 

I've found "Log In History List" a great way to find errors in my workflows when the occur.

However I have recently been getting an error while trying to view this information but only on one site.

 

I am going into my list and clicking on the item I want to see the workflow status of

I click to select it then click "Items" under "Item Tools" and select "Workflows"

Each Item has two workflows on it but when I click on either of them I get an error:

Error

An unexpected error has occurred.

 

Troubleshoot issues with Microsoft SharePoint Foundation.

Correlation ID: 7a5593ed-4358-4a89-b5ce-9da8c3d2d379

Date and Time: 30/11/2015 08:40:23

 

This is the same for every Item in every list for every workflow in the site. Leading me to belive that its a site setting or something I have overlooked

 

However if I go into the history list via  "Manage History Lists" I can see all the status data.

The URL on the error code "WrkStat.aspx?List={37D64405-270E-4687-A85F-5C3734F2819E}&WorkflowInstanceID={E185CBBB-AD28-4D18-BE65-D99EE3FD63C1}"

Lines up with the record in the History List.

 

Please could somebody help me to fix this?

 

Please let me know if I have missed out any information.

 

Many Thanks in advance

 

Mick

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5 Replies
Automation Master
Automation Master

Re: Error Viewing Workflow Status of an item

Hi Mick,

Have you checked the ULS logs against the correlation ID? What do you get there?

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Re: Error Viewing Workflow Status of an item

Hi Kapil,

I only have Site Collection Admin Rights so I don't think I can access the logs.

I've asked our IT Department to look into in for me so hopefully they will pull the logs

Thanks

Mick

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Nintex Employee
Nintex Employee

Re: Error Viewing Workflow Status of an item

Hi Mick,

From my experience this sort of error happens when the Workflow History list has over 5000 items in it.

If this is the case try purging old data and try again.

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Re: Error Viewing Workflow Status of an item

Hi Simon,

Thank you for your response, I did purge the lists and then set up a new history list for each workflow. But unfortunately it didn't work

Thnaks

Mick

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alexjolynintex
Nintex Newbie

Re: Error Viewing Workflow Status of an item

Hi Mick Have you checked this new january post on the tech blog? Demystifying Workflow History (Part 2)

Have you followed the process?

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