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Nintex Newbie

Email Notifications Not Sending

We have SharePoint online in our O365 and as of mid April 2019, all of our workflows that send email notifications are no longer triggered except by admins and site owners such as myself. Our offshore developer had to go to the sharepoint app called Workflow Tasks, and granted the users design, which seems to work, but what I want to know is why this happened and how it can be prevented. Did something get updated in Nintex that I don't know about? Our app WAS saying it needed to be updated which i did, but nothing happened to fix the workflows.

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