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Workflow Hero

Email History

Good Day,
I was wondering if you could give me some ideas about how create a Email history in Sharepoint, Nintex. What I need is create a email history per each item.
So far I dont understand the process, if the outgoing email should be sent from the item and if the incoming email should be sent by making reference to the same item. Here is a screenshot that I found and I would like to have some ideas about this posible solution: 

Thanks in advance

Walter 

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