Blank screen Workspace

  • 11 July 2016
  • 7 replies
  • 14 views

Badge +6

After connecting to the K2 blackpearl workspace i have an empty screen.... i dont know the reason... 

Do you know why could is happen?

 

See image, please

 

Thank you


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7 replies

Userlevel 4
Badge +13

Hi,

 

Could you check that permissions are given on the Workspace web site from IIS?

Userlevel 3
Badge +8

Dear ,

 

Used to have something like that , do u mind checking tools--> compatability view settings ? and add the website ur on if its not added already .

 

regards

 

Badge +6

Thank you for your answer....

 

i checked the permissions of the workspace site, and i think are correct (see image)

 

Thank you


15469i5A7B3C328F980233.png
Badge +6

I added the k2 workspace to trusted websites


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Userlevel 3
Badge +8

Dear ,

 

i didnt mean to ask about adding it to trusted sites . i meant to ask about the compatability view .

please check it , when u open IE --->tools --> compatablility view .

and let me know wt happens .

 

Regards.

Badge +6

I have added in the compatitiliby in the browser see image

 

Thank you fro  your help

 

Juan Antonio


16064iDC268B053FE8394A.png
Badge +6

For information... i can see other K2 Workspace (WS1) correclty but my workspace (WS2) i cannot see it correctly, then, the compatibility is not the reason why i cannot see WS.

 

Thank you


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