Disable Flexi-task Escalation

  • 27 November 2017
  • 2 replies
  • 2 views
C
Badge +1

If I set the Escalation Minutes, Hours, and Days to zero in the Flexi-Task, does that disable escalation?  Or does that mean it will instantly escalate when the Task is created?

thanks,

Chris

2 replies

P
Userlevel 4
Badge +12

Hi Chris,

if you set the values to 0 the escalation will be performed ASAP. It won't be instantly as SharePoint is not a real time environment but normally the escalation will be performed within the next 5 minutes.

If escalation needs to be disabled you need to set the escalation type to None.

211049_pastedImage_1.png

Best regards

Enrico

C
Badge +1

Thanks Enrico - That helps a lot.

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