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rickbakker
Nintex Newbie

Does an error during document generation still count as one used?

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 Hi,

Does someone know if an error during the Document Generation still counts as one used (The number of allowed document generations is reduced with one)?

Cheers,

Rick

‌,

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praios81
Nintex Newbie

Re: Does an error during document generation still count as one used?

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Hey Rick,

any conversion errors that happen inside your SharePoint farm won't affect the document generation limits. Usage is counted when the live service has been triggered and a generated document was sent back to your farm.

In my testing environment I had problems with connecting to the live service. Even after it was triggered it wasn't counted as a usage.

Kind regards,

Enrico

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rickbakker
Nintex Newbie

Re: Does an error during document generation still count as one used?

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You were a bit to fast this time Frank Field‌ to mark this answer as correct  I wanted to do a few tests to really make sure and marking the answer as correct. I can now say that Enrico's answer is indeed correct.

I did the following positive tests:

  1. Remove the template document before running the workflow 
  2. Remove the output location before running the workflow 
  3. Use non-allowed characters in the output file name 

In other words, in all cases, no document generation was consumed.

Cheers,

Rick

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praios81
Nintex Newbie

Re: Does an error during document generation still count as one used?

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Hey Rick,

very nice scenarios! Thanks for sharing this.

Regards,

Enrico

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