Smartform link no working

  • 31 August 2016
  • 2 replies
  • 0 views

Badge +6

Good afternoon

 

I have a smartform

 

I can see it correctly using the URL, http://uat.k2runtime.company.com/Runtime/Runtime/Form/FormName, but using the same URL in another computer i cannot open it, obtaining error that this url is not correct (see image)

 

Anybody found this error previously?, and anybody could know how can i fix this issue?

 

Thank you

 

Juan Antonio


14166i6FFA097A04003D64.png

2 replies

Badge +7

You may need to have a look at IIS directly at the Designer and Runtime sites it could be that the wrong type of authentication may be used. In this case Forms authentication has been set, but in order to use this type of authentication, claims must be set up correctly.

If not then you will have to switch to windows authentication to allow you to load up both IIS sites for designer (Both runtime and design time).

Userlevel 5
Badge +18

The URL looks like perhaps a machine name 'https://ceawd02763'.  As such, it could be that from another machine; it is not able to resolve this machine name to the correct IP address, or perhaps the port is not open.  As such this could be a DNS issue or perhaps firewall issue for HTTPS (443, 444, etc.)


 


1.  Are you able to ping/telnet to this machine name from the other machine?


2.  One more thing that you can do and retest is to add a hosts file entry on this machine that is not working to point the IP address if ping does not resolve.  The hosts file is usually found at C:WindowsSystem32driversetc


 


And perhaps add something to the extent:


 


192.168.0.25  ceawd02763

Reply