Multi line text box in Rich Text mode does not save carriage return


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When we use carriage return in a multi line text box the system does not save these values.

Instead carriage return is automatically stripped from the text.

Example:

Input Data in Nintex form MultiLine textbox with Rich Text set to YES

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Actually saved data:

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Note the loss of carriage return when the data is saved. We do not want to lose the formatting in the text. Can someone please assist to figure this out?


5 replies

Badge +8

Have you found a solution in the meanwhile?

Badge +5

nope...unfortunately we shifted to using multi-line text box without Rich Text

Badge +8

Have you contacted the Nintex support under support@nintex.com

If not, I would strongly recommend to you to open up an ticket,

Because this sounds for me, there is an error in the Richtext Control

br oliver

Badge +5

not yet...will do so shortly..

Badge +8

Great, pls write us the result

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