I have a workflow with State Machine Defined (3 Branches) to be precise. The case is if I enter the second branch for the second time, then the case should be escalated. Is there a possibility that we can make a counter to count the number of times we enter the workflow on its initiation.
How to establish a counter in the workflow, please help. All your help much appreciated.
Since I can't give out the exact workflow, its a mock of the actual scenario. The requirement is when it enters the State 2 for the second time, workflow should recognize that and trigger to State 3[Escalation].
Solved! Go to Solution.
Have you tried to create a number workflow variable and increase it (Math action) when you get in a certain branch? Should be straight forward.