We’re running SharePoint & Nintex Workflow 2010, v 22.214.171.124. On our Test installation when we respond to a FlexiTask, there is a comment box and if we type something it becomes part of the Workflow History, very handy. But on our Production installation which is the same OS and Nintex version, the comment box is missing. I’ve searched for settings everywhere I could, is there some easy way to get this to show?
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OK that is bizarre.
Can you screenshot configuration of your flexi task please?
Also - assume you have not edited the task from inside your workflow?
Can you also create a brand new workflow on your production environment, drag a flexi task and complete the minimum requirements and publish - see what that looks like?
Actually, we’ve been running 5 years with no comment box, always wondered what it meant when it said that you can comment. Every Flexi task. Now we set up a test system (which I installed everything, prod was done by a contractor) and the box is there. Setting up a new quick flow won’t show anything except the same. Thanks anyway, I was hoping someone had the issue and had figured it out.
haven't experienced this this yet, just some guesses...
it looks like form layout counts with a space and labels for comment field, but something hides or prevents to show it.
- can you check workflow task list, is comment column present there?
- is comment column present in workflow task content type?
- do you have applied some custom styling/branding/scripting? - maybe some (CSS) selector accidentally defines a rule that hides comment field
- if all the above do not apply and you have some forms integrated (nintex forms, infopath..) can you try to open task form in designer whether comment field appears there?