Filtering a lookup list doesn't work


Badge +3

Hello,

 

Despite all my attempts, I am unable to filter a list with another field’s value.

I have followed step by step explanations and videos online, but nothing works.

Here is a very simple example :

First list = Continent

 

Second list = Pays

 

I would like to select the continent, and then only view the right countries.

In my form, 1st lookup field :

Second field for the countries :

 

When I select “Africa” in the first dropdown, nothing in the second one :

 

Thank you very much for your help.


13 replies

Badge +16

Which version of forms are you using?

Badge +16

I have just set mine up the same as your and it works - I am using version 2.10.1.0

Userlevel 5
Badge +14
When I select “Africa” in the first dropdown, nothing in the second one :

so you say there is not any country listed in second dropdown if you open it?

does the message shown mean 'Select a value...'?

if so then I would suggest to check for errors in developer console.

Userlevel 5
Badge +14
When I select “Africa” in the first dropdown, nothing in the second one :

so you say there is not any country listed in second dropdown if you open it?

does the message shown mean 'Select a value...'?

if so then I would suggest to check for errors in developer console.

Badge +3

Our Nintex Forms is Version: 2.9.2.0

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Yes the second list remains empty as soon as I try to filter it in any way.

Yes, the french message means 'Select a value ...'. I have also tested it on an English Nintex site, same problem.

I don't know how to open the developper's console.

Userlevel 5
Badge +14

press F12 in browser and then open the form.

see in Console tab whether any errors are reported during/after form loading or when you make selection in lookups.

Badge +3

OK I thought you were talking about a Nintex console.

Here are the errors in the developper's console, when the new form opens. The error means "end tag does not match"

Userlevel 5
Badge +14

ok, that all sounds to be good.

could you yet post configuration of continent field of Pays list?

Badge +3

It's a lookup field :

Userlevel 5
Badge +14

imho, your setup is absolutely correct.

unfortunatelly you are on release 2.9.* which introduced brand redesigned lookup control functionality. meaning it introduced plenty of bugs as well.  see release notes how many of them were addressed in later versions - Nintex Forms 2013 - Release Notes 

so, if possible I'd recommend to upgrade, if not then you might try to log an incident with nintex support. they might be able to provide a workaround.

Badge +3

Hi,

We just upgraded to 2.10.2.0 and it seems to work fine now.

I can filter a list depending on another one. Hurrah !

Thanks everyone for your help.

Userlevel 5
Badge +14

great!.

so can you mark the question answered?

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