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michael_campbel
Nintex Newbie

Cannot open Nintex Responsive forms on Mobile with SharePoint Appp

We have been moving to Nintex Responsive forms for all our mobile and tablet users. We use SharePoint Online and most of our users have the SharePoint App installed on their phone. Apparently, Nintex Responsive forms will not open via the SharePoint App OR if you have the app installed on your phone. So when a user receives and email notification (from Nintex Workflow) with a link to open the Nintex Form, it does not open and you then have to select "Open In Broswer". In addition, if a users goes to a SharePoint list via the app to create a new form and clicks on "+ New" it opens up a SharePoint list and NOT the Nintex Form.

Has anyone else had this experience or have any tips or tricks. The Nintex Mobile App is ok if you want to create a new Form, but you can't use it to open an existing completed form. 

 

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Nintex Employee
Nintex Employee

Re: Cannot open Nintex Responsive forms on Mobile with SharePoint Appp

Hi @michael_campbel ,

 

As you are probably aware, Nintex Forms are not supported in the SharePoint mobile app.

 

What is the URL in the email received from the Nintex Workflow? This should bring you back to the edit form of the item/task.

Is the mobile browser feature on the site enabled? Try disabling this feature and testing the URL again.

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