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Nintex Newbie

Cannot Get a File from Sharepoint (File Template)

Hi Everyone,

My workflow was previously working as intended but with the departure of our digital analyst and his administrator account, my workflow became broken after the administrator connection dropped.

I created a new connection for my company sharepoint site and can successfully "create an item" and "update an item" in a list but when it comes to "get a file" which is used to obtain a document template for document generation, it just breaks and gives me error - 504 undefined. What is the problem if I can edit my lists but nintex workflow cloud breaks when I try to get a file from a document library? 

 

Instances.PNG

I've asked IT to create a new connection with myself as the owner and it still does the same thing. Any help would be appreciated. 

 

 

Thanks,

Bryce 

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Nintex Employee
Nintex Employee

Re: Cannot Get a File from Sharepoint (File Template)

Hi @BryceSaavedra ,

 

As you are getting an error, I would reach out to the support team(support@nintex.com) and they will be able to help investigate further.

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