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matt_brown
Nintex Newbie

Can't add the workflow app to a site.

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I'm on O365, the app is already added to several sites,  it does not show up as a app available to add to new sites, forms does though.  In the main site settings, it's telling me to renew/recover the license, when I try that the storefront tells me that it can't aquire the app.  Any idea of what I need to do?

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Re: Can't add the workflow app to a site.

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Matt,

If you are getting this error when trying to add the app via the SharePoint storefront this may indicate a problem with your tenant. I recommend you reach out to Microsoft to investigate issues with your store.

Cheers,

Andrew Beals

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matt_brown
Nintex Newbie

Re: Can't add the workflow app to a site. 

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Quick update on this.  The application was originally installed using an "...onmicrosoft.com" domain named user, we were working with our domain "...@nescorentals.com" - the site only "obeyed" orders form the "onmicrosoft.com" domained folks and would not work for us - we deleted the app and re-added it using from an ID using a @nescorentals.com address - and now it likes us 

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