worklist Item not opening.

  • 8 February 2016
  • 4 replies
  • 0 views

Badge +4

Hi,

 

When I try to open worklist item to action it keep loading.

Could anyone please advice.

 

Thanks


4 replies

Badge +9

Hi there


 


Before we can advise, you will need to provide some more information. Is it loading as a blank screen or is the loading retical simply continuing to spin? Are you able to access any other SmartForms, or are they all having this issue?


 


Ian

Badge +4

Hi,

 

All other smart form are working fine. But when I try to open the worklist item it keep loading. it try to looad but not loead fully just keep loading.

 

Thanks

Userlevel 6
Badge +16

Hi,


 


Could you get to worklist item from K2 Workspace?


Do you see any errror message getting logged from K2 Server (Windows Event log)?


 


 

Badge +4

Hi

 

I regret the delayed response.

The situation is different now. I was able to open all other fors axcept the worklist. That case is resolved but there are users in same system those are not able to access any form including home page. They are alredy provided start process right in work space. AD is fatching required information of user. Could you please guide.

They are not able to open a form it keeps loading. Smart form load partialy but no data appeared on the Form like User Name. It keep loading No error appeared even waiting for more than 2 minutes.

 

Thanks in advance.

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