I have an issue with assigning users a Request Data Task and the assigned users being able to complete the tasks.
I have a column in the list, let's call this "Task Owners", which is a People field with "Allow Multiple Selections" enabled. I also have a workflow which requests data from the "Task Owners".
In the business case, I need to be able to request data from the "Task Owners", with any of them being able to respond. But, only need the first to respond.
None of the "Task Owners" are able to provide any data from the Request Data action on the Nintex Workflow. When I checked the task, it is saying that there is no-one assigned (field is blank).
How might I resolve this?
Edit: Adding issue recreation steps.
There's not much relevant in the task action. (Screenshot attached - hid content type & other company information)
And here is the resulting Task that get's created:
so, is the 'Verifier' list field that holds "task Owners"?
can you write it to history log prior the task action to see what value it steps into the action with?
can you check the task directly in task list, does it have 'Assigned To' field empty either?
can you check task list item version history whether somebody/something didn't remove assignee(s) after the task was created?
***so, is the 'Verifier' list field that holds "task Owners"?***
Yes, "Verified" is the list field that holds the "Task Owners". A person field with multiple entries enabled.
***can you write it to history log prior the task action to see what value it steps into the action with?***
I have already outputted it to the history log, and it outputs the contents of the field as expected.
***can you check the task directly in task list, does it have 'Assigned To' field empty either?***
On the task, it does not have anything in the 'Assigned To' field
***can you check task list item version history whether somebody/something didn't remove assignee(s) after the task was created?***
No, I have already checked for that.
do you have any escalation configured for the action?
can you try to add some specific user/mail to the assignee list whether it gets cleared as well?
can you try with other task action, eg. flexi task?
where do you select users into Verifier field from? is it from All users or from a specific SP group?
if it is a SP group, how do you have configured visibility of group members?
do you have any workflow on the task list?
could you try to remove and add&configure the request data action once again?
Request Data action creates 1 unassigned task. On the other hand, the Flexi Task will create separate tasks
that's due to configurable option "Create individual tasks for all group members" in flexi task action.
if you didn't tick it on it would create single task as well
My thoughts on a work-a-round... I'm considering adding a variable that will collect all the users to be assigned the Request Data action and then looping through and creating an individual Request Data task for each user.
Of course, I'll also have to somehow track the tasks so that they can be removed once the first person completes their task. However, I'm not sure how I'll continue the workflow process as it waits until the Request Data has been responded to... and I would have to cleanup the other 2 Request Data task that do not need to be answered after the first response has been submitted.