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omar_taha
Nintex Newbie

Arabic Spelling issue in email notification

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I have an arabic spelling issue in Nintex notification email, when send email notification in Arabic, it says in the header of the email “ نبيه سير العمل ” , but this is wrong, it should be “تنبيه سير العمل ”.

Could I solve it by myself? And how? Please see the following picture:

  Email Notification.PNG

See the highlighted word, it is not correct.

  Thanks

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13 Replies
inimri
Nintex Newbie

Re: Arabic Spelling issue in email notification

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Hello Omar,

have you tried saving this text in a variable, and using this variable in the email subject?

if this is the email body, try typing the arabic text inside the HTML

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omar_taha
Nintex Newbie

Re: Arabic Spelling issue in email notification

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This text is by default inserted from the notification, I didn't add it. I tried to find where it comes but I Couldn't find it. it is from nintex itself.

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inimri
Nintex Newbie

Re: Arabic Spelling issue in email notification

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you mean even if send notification is empty, the email body contains that text?

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omar_taha
Nintex Newbie

Re: Arabic Spelling issue in email notification

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Yes That's correct.

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inimri
Nintex Newbie

Re: Arabic Spelling issue in email notification

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open SharePoint central admin

go to nintex workflow management > message templates

do you see your text there? or they are all empty?

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omar_taha
Nintex Newbie

Re: Arabic Spelling issue in email notification

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All are empty except notification header, but the value in it is in english, workflow Notification.notification header.PNG

I will try to change it, and will inform you if it works or not.

Thanks

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omar_taha
Nintex Newbie

Re: Arabic Spelling issue in email notification

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I changed it, and the problem is still exists.

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inimri
Nintex Newbie

Re: Arabic Spelling issue in email notification

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do you have any translation tools on your outlook?

can you empty all the fields in the message templates and send an empty email notification?

if issue still occurs, can you send a screenshot of the email notification that you configured?

Ibrahim

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omar_taha
Nintex Newbie

Re: Arabic Spelling issue in email notification

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What do you mean by translation tools??

I emptied all message templates, and sent empty email, but still the same.

email_config.PNG

and this is the email I receive :

email_notify.PNG

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