Workitem getting stopped after somepoint of time

  • 27 November 2018
  • 3 replies
  • 1 view

Hi All,

 

I have an issue with workflows. I have an active workitem and after some days I could see that workitem status is active in Process overview but it is in stopped status inside Management Console --> WorkflowServer--> Processes--> Workflow-->Instances. 

 

I am not sure what all action can stop the workflow instance while the status being active. Anyone else faced the same issue? 

 

Regards,

Madhu


3 replies

Badge +6
That is odd. Are there any errors in management related to that workflow instance?
Userlevel 6
Badge +16

Hi,


 


I'm assumed that you mean the worklist item. If the instance is at Stopped state, then worklist item should not be in the worklist. Was the instance manually stopped from K2 Worskpace's Management console? Did you perform any GoTo Activity steps prior to this?


 

Badge +9

Hi Madhu,


 


Do you have any Escalation rules in your Client Event that would trigger such an event?


 


-Jean

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