cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Workflow Hero

90, 60, 30 day expire but no email alert sent.

Jump to solution

I created a 90, 60 and 30 expire workflow.  It's running but I am not getting any emails after the Pause Until and Run If runs.  I have the email alert after the Run if.  Do you have any suggestions on how to trouble shoot this issue?

0 Kudos
Reply
3 Replies
Workflow Hero

Re: 90, 60, 30 day expire but no email alert sent.

Jump to solution

Hi

What is your condition for the run if? if it is not evaluating to true, the child actions will not be executed.

Reply
Workflow Hero

Re: 90, 60, 30 day expire but no email alert sent.

Jump to solution

To verify your email is setup properly you can create a workflow without a condition that sends mail when the WF executes. If that is successful add a pause for 1 minute and see if it goes through. 

Reply
Workflow Hero

Re: 90, 60, 30 day expire but no email alert sent.

Jump to solution

Thank you. I got it working. I needed to connect to the variable I set up not the field its self.

Leona

Leona Whetham

Business Analyst

907-276-7797 main

907-343-3201 direct

1800 E. 1st Ave.

Anchorage, Alaska 99501

lwhetham@carlile.biz<mailto:lwhetham@carlile.biz>­

Follow us on Facebook<https://www.facebook.com/Carlile-Transportation-174147055952801/>

www.Carlile.biz<http://www.carlile.biz/>

“I commit to being Safety Driven with every action, every day, personally and professional supporting Carlile’s core value of safe operations.”

Reply