Symptoms
Erreur navigation Workspace
Diagnoses
Bonjour,
Nous rencontrons une erreur dans la navigation du Workspace, ce sur tous nos environnements (DEV, REC, PREPROD, PROD). Le message s'affiche lorsque nous nous rendons sur Smartbox / Security, ce même en admin de la solution.
Merci par avance pour votre.
Cordialement,
Geoffrey FOUCART
Resolution
Hi Mr Foucart,
ISSUE:
In Workspace, SmartBox > Security had an exception occurring, "Incorrect key in dictionary"
RESOLUTION:
There was 2 main lines in the workspaces:
1) One for the Farm
2) One for the real server name
The issue appears only for the one with Real server name.
In order to avoid questions from users and devloppers, we advise to not display the line with real server name. Do to this, we follow the workspace part of http://help.k2.com/kb001221_:
1.Browse to C:Program FilesK2 BlackPearlWorkspaceSite
2.Open Management.xml with a text editor like Notepad
3.Change the to
You have 2 days to accept or reject this resolution. If you feel the issue is not resolved, please reject this resolution.
Otherwise, please take the opportunity to submit feedback, using the link included in this message.
Thanks, and regards
Olivier Chatagnon
