When a user opens a SmartForm work item from a particular workflow, the SmartForm gets stuck in a load.
The same SmartForm works for other workflows, and the rules seem to be in place.
Hoping some K2 guru knows a work around, or somethings to check.
Dear ,
First thing i would try is to disable all of the rules on that smartform , and try it , if it loaded successfully then u will need to check rules 1 by 1 and to see which is one causing the infinite loop .
also check the difference in opening this specific smartform in this workflow process VS other workflow processes , is it the exact same smartform with exact same rules ? same state ?
Hope it helps!
Regards.
+7
What is strange, is the perpetual load problem happens on a brand new SmartForm I've created with no rules (outside of the rules required by that workflow).
Something about this particular Workflow just wont let us use SmartForms.
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