We were wondering what the best practice is concerning workflow data and the use of the data fields in the many wizards provided. Here is my example;
We have our users data (fax, phone, address, name) in a SQL database. We use an ID field as our primary key. A requirement of the workflow process is to list our users information in an email, which we use the email event. When building an email through the wizard, we use data fields to populate the users information. What this does is duplicate the data (one in our source and another in our workflow DB) -
Is there a way to use the wizards (in this case the email event) fields and pull from our source database only (using the ID at the key) so we dont house the same data (users information) in two different locations?
thanks