Nintex for SharePoint Forum

niteshdsingh · ‎11-08-2017

Hello All,

I have been facing an issue with all my email notifications in an workflow. I need to insert a table with borders, tried with nintex insert table and set border as 1px ,but this didn't work as I got same unwanted spaces between text and table (at least 10 <br> in its html code came by default).then tried by copying excel table and got same output. I have attached two screenshots with this question.It would be great if any once could help me out with this ,as my delivery date is just round the corner and im facing this issue.

Expected output :

Dear xxxxx This is an acknowledgement for submission of an refund request raised by you.You will receive an email update once your request is processed.

Zone
Region
Request Number
Request for
Request type
RIS Number
Owned By
Warranty status
Product Category
E-Nr Number
FD Number
Invoice value
Refund value
Name of ISP/Technician
Reason for refund
Remarks

Kind regards, Customer Service

Output i'm getting:

Dear Nitesh Singh-ext, This is an acknowledgement for submission of an exchange request raised by you.You will receive an email update once your request is processed.

Zone


West
Region	Mumbai
Request Number	E-005
Request for	Exchange
Request type	Exchange within 15 days from the Date of Installation
RIS Number	121212121
Owned By	Customer
Warranty status	Within Warranty
Product Category	PRF
E-Nr Number	2321321312/21
FD Number	2131/231231
Invoice value
Name of ISP/Technician	Nitesh Singh
Reason for refund
Remarks

Dear Nitesh Singh-ext , This is an acknowledgement for submission of an refund request raised by you. You will receive an email update once your request is processed.

Zone


West
Region	Mumbai
Request Number	R-0026
Request for
Request Type
RIS
Owned by
Warranty status
Call registration date
Date of purchase
Product category
E-nr Number
FD Number
Name of ISP/Technician
Invoice value
Refund amount
Approval link

cassymfreeman · ‎11-13-2017

are you building the html direct in edit source within the send notification email? I have noticed extremely odd behaviour (as have others) where the html gets changed from what you entered.

Try using a build string action to build your table and add that output variable into your email body to see if it makes a difference?

freedumz · ‎09-20-2018

Hi Nitesh Singh‌

I have the same issue, I tried to build it a string builder but I still have the problem

Have you solved your trouble?

niteshdsingh · ‎09-23-2018

Hi DOM IOW,

Yup, I had resolved the issue by using HTML Minifier.

Just go to the email template -> click on the body and on the top right find Edit Source -> copy the whole source code and paste it in html minifier and click on minify and copy the minified source code and paste it back in nintex email body source code.

This should resolve the issue.

xMikeX · ‎09-24-2018

Hello,

I have found that where as whitespace is often ignored in the rendering of HTML (as it should be) via your browser, for some reason the whitespace causes tables to be rendered wrong when used in emails. What I do is write the HTML by hand and make sure I have no spaces between my markup tags.

It turns out looking like one big ugly continuous string, but it renders properly then!
<html><....><...></html>

Thanks

Mike

joylavigne · ‎10-17-2018

Thanks, Nitesh. This saved the day!

Nintex for SharePoint Forum

Unwanted spaces in Email notifications and to wide table columns,

Re: Unwanted spaces in Email notifications and to wide table columns,

Re: Unwanted spaces in Email notifications and to wide table columns,

Re: Unwanted spaces in Email notifications and to wide table columns,

Re: Unwanted spaces in Email notifications and to wide table columns,

Re: Unwanted spaces in Email notifications and to wide table columns,