K2 server Eventlog

  • 2 October 2012
  • 7 replies
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I see the following errors apearing in my K2 server eventlog


 


 


13024iCB95D26A18D5C091.png

7 replies

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The reason this ends up in the event log is because K2’s
logging framework is looking for a logging message (ID 22326) that does not
exist in the HostServerLogging.config. the ID starts with 22, that indicates
the category so I can see that you are doing something with K2 smartforms. I
have passed this info on to our team to figure out why the logging message (ID
22326) is missing, and will let you know once I get a response.


 Can you recall what you were busy with when these got
logged?



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This has been identified as a bug and will be fixed in the next
update on K2 smartforms. The missing logging entry in HostServerLogging.config
looks like this:  


<Message MsgID="22326"
Severity="Info" Category="22"
Name="GetProcessesForContextsDone">


Found {2} Processes


</Message> 


The type is info so at least it is nothing to be concerned
about, you can manually go and add this to the HostServerLogging.config before
doing so just make a backup of the config file in case you need to roll back


Badge +10

Hi Renier


 


In the event log I see that we're also receiving the 22326 error so I followed your recommendation and its no longer being logged.  However, we're also receiving 22213.  Do you know whether that is of type info as well and can I just add a similar line into the HostServerLogging.config?


22213 Logging Framework Error, MsgID=22213 (Message Not Found)


 

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I had a look on my side and with my environment (K2 blackpearl 4.6.4 and K2 smartforms 1.0.1) i have the following:


     <Message MsgID="22213" Severity="Info" Category="22" Name="GetValidationPatterns">


      Getting ValidationPatterns for user {0}


    </Message>


My question is, why is this missing, what version do you have? if it is K2 smartforms 1.0 then it might be 1.0.1 that fixed it so upgrade should resolve this. if you are on 1.0.1 then it might be worth opening a support ticket.


 


 


 

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I am running 4.6.4 and K2 Smartforms 1.0.1 in all 4 environments I checked.  Its missing from 3 out of the 4.  The main commonality that I can think of is that the 3 were upgrades over time from 4.5.  The 1 Dev environment, which has the entry, was a rebuilt from scratch with a refresh install of 4.6.4 and Smartforms 1.0.1.


 


 

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thanks for the update Tim, it might be worth opening a support ticket with your findings.

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Okay I've opened a support ticket on this issue.

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