Error when upgrading from K2 blackpearl 0807 (4.8210.2.450) to K2 blackpearl 0807 (4.8210.3.0)

  • 6 August 2009
  • 5 replies
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Hi 


There is an error when installing the K2 blackpearl upgrade for 0807 (4.8210.3.0)  over the K2 blackpearl 0807 (4.8210.2.450)


the error " K2 BlackPearl 0807 (4.8210.3.0) cannot be used to upgrade an existing k2 blackpearl 08078 installation. Please use K2 black Pearl 0807 Update (4.8210.2.450) KB000540 to update your environment: http://kb.k2workflow.com/articles/kb000450.aspx" appeared .


 


5 replies

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Below are the machine info i got from running "dxdiag" from the command prompt


-------------


 


Machine name: SYSk2
Operating System: Windows Server 2003, Enterprise Edition (5.2, Build 3790) Service Pack 1 (3790.srv03_sp1_gdr.080813-1204)
Language: English (Regional Setting: English)
System Manufacturer: Acer
System Model: Aspire Trumpet
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz (2 CPUs), ~2.8GHz
Memory: 2040MB RAM
Page File: 554MB used, 3389MB available
Windows Dir: C:WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found

Badge +11

You are already at update 450.  The installer 4.8210.2.450 is the upgrade for existing installations; 4.8210.3.0 is the full installer for new installations. 

Badge +6

Yip, that's how I also have it...


 


Only install update .450 for existing K2BP installations for versions 1 and 2, and install full version 3 if the environment does not contain K2BP yet.

Badge +9

The thing to keep in mind is that 4.8210.2.450 and 4.8210.3.0 are identical code bases; they are just packaged different as they handle different scenarios: 


- 450 is used only to upgrade existing 0807 (4.8.210.x) installations.  This is an upgrade only install.


- 3.0 is used for everything else (new installations; upgrading pre-0807 installations).  This is a full install.


 

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thanks to all

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