We have a custom Email Configuration List for use in our Workflow notifications.
We created a UDA titled 'Build Email' to replace the placeholders in the email template with actual values.
This works as expected.
However; the Email content is a Multi-line rich text column in our Configuration list.
The output parameter from UDA only returns back plain text. So our email isn't formatted as we need it to be.
a) Expected formatting
b) Actual formatting
Please guide us to overcome this issue.
Solved! Go to Solution.