rota88
Design Dabbler

Re: How is the delegate notified when a task is escalated?

This post is a continuation of this one.

I am using an Assign to-do task action. I don't have the luxury of using and editing a delegation form/page/URL (but if I do, please let me know). Instead, I accomplish delegation by changing the Assigned To field (with a form that either I or original assignee Albert can edit).

The delegation goes perfectly—Albert has his task removed, delegate Bianca inherits it, and Bianca also gets a notification.

Bianca's notification is the same as Albert's (when he initially received the task), and there is text appended to the bottom. Below is a screenshot of this text, from the perspective of Bianca.

image.png

My question is how do I view and edit this text?

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